Following on from our recent recommendations on how to attract the best talent available and then how to develop and retain trainee talent, here are some tips on developing and retaining your current recruiters.

Your experienced billers are the ‘engine room’ of your Recruitment business.

They are where you can achieve significant ROI from bespoke team and senior 1-2-1 training, targeted at delivering solutions and ‘work-arounds’ specific to your business within this dynamic market.

Importantly they are key also in you growing your business, by way of revenue and the ability to build teams.

Your L&D program should be agile and interactive, adding to the longer-term objectives, with focus on the current issues highlighted by your people and specific to your workflows.

Higher engagement = greater ROI.

Where the training is bespoke, you can set the important operational milestone targets to be achieved across the weeks following the training, that you know will maximise your ROI in the short and long term.

The ROI will be increased where the training is a mixture of Inductive and Deductive learning where there are interactive sessions to discuss innovative solutions in techniques and processes, which can then be applied directly with clients and candidates.

The workshops that follow each of these sessions will provide further solutions and clarity to the issues previously experienced.

With the technology available, I’ve had success in delivering these solutions in the office and virtually for my clients.

These targeted training sessions will be a part of the annual L&D plan agreed with each of your team, to gain their maximum commitment and accelerated progression.

How agile and agreed with each of your team is your L&D program?

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